Last updated: July 18, 2026
Juander ("Company", "we", "us") operates the Juander Learning Platform (https://juander.com) and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website and platform.
By using our Service, you agree to the collection and use of information in accordance with this policy.
Information you provide directly:
When you register, fill out a contact form, download resources, or subscribe to our newsletter, we may collect your name, email address, phone number, company name, job title, and any other information you choose to provide.
Information collected automatically:
When you visit our website, we automatically collect certain information including your IP address, browser type, device information, pages visited, time spent on pages, and referring website. We use Google Analytics and Microsoft Clarity for this purpose.
Information from the platform:
If you use the Juander LMS platform, we may collect usage data such as courses accessed, progress data, quiz scores, login timestamps, and other learning analytics. This data is stored on your organization's dedicated server instance and is controlled by your organization's administrator.
We use the information we collect to: provide, maintain, and improve the Service; process transactions and send related information; send promotional communications (with your consent), including newsletters and product updates; respond to your inquiries and provide customer support; monitor usage patterns and analyze trends to improve user experience; detect, prevent, and address technical issues and security threats; and comply with legal obligations.
When you submit a form on our website (contact form, lead magnet download, or newsletter signup), your information is stored in our email marketing platform (Brevo/Sendinblue). You may receive:
Transactional emails: Confirmations, auto-replies, and resource delivery related to your specific request.
Marketing emails: Product updates, eLearning tips, and promotional content (only with your consent).
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and Service, including:
Brevo (Sendinblue): Email marketing and contact management.
Google Analytics: Website analytics and traffic analysis.
Microsoft Clarity: User behavior analytics and heatmaps.
Cloudflare: Security and spam protection (Turnstile).
DigitalOcean: Cloud hosting infrastructure.
These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.
Your data is stored on secure servers hosted by DigitalOcean. Each subscribing organization receives a dedicated server instance, meaning your LMS data is isolated from other clients.
We implement industry-standard security measures including SSL/TLS encryption, secure server configurations, regular security updates, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies and similar tracking technologies to enhance your experience. These include:
Essential cookies: Required for the website to function properly.
Analytics cookies: Help us understand how visitors interact with our website (Google Analytics, Microsoft Clarity).
You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to the processing of your data for marketing purposes.
Withdrawal of consent: Withdraw your consent at any time where we rely on consent to process your data.
To exercise any of these rights, contact us at [email protected].
We retain your personal data for as long as your account is active or as needed to provide you the Service. If you request deletion of your account, we will delete your data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Marketing contact data (newsletter subscribers, lead magnet downloads) is retained until you unsubscribe or request deletion.
The Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws in your country. By using the Service, you consent to the transfer of your information to these countries.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Juander
Email: [email protected]
Website: https://juander.com